Vital Solutions

Utility Receivables Recovery Program

Specialize in recovering early-stage / low-balance write-off portfolios
Prime-time calling and digital calling strategies reduce errors and increase RPC
Web-based, self-cure payment options increase liquidation and improve customer satisfaction
Customized status coding and reporting eliminates collection gaps
Multiple payment methods (e.g.: Visa, MasterCard, AMEX, Western Union, Check-by-Phone, etc.) result in increased “first-call” debt resolution

Utility Recovery Specialization

Choose Vital Recovery Services’ (“VRS”) to serve as your Utility Recovery Department. Our knowledgeable Utilities Specialists manage your early-stage and low-balance write-off portfolios for maximum return. VRS’ goal is to improve your profitability and raise your current collection and recovery service and performance standards.

Connecting with your customers is one of our best talents. We utilize the latest technology and highly trained representatives to locate “unreachable” customers. The result is improved effectiveness of automated letters and increased Right Party Contacts (“RPC”). This strategy combined with “first-call resolution” is our core competency to increasing your bottom line.

Multiple payment methods along with dynamic self-cure and web-based payment solutions enable your consumers to quickly and conveniently make guaranteed forms of payment, advancing debt resolution.

Contact us at (678) 578-1020 to speak with a Sales Executive to personally discuss how VRS can positively impact your recovery efforts and profitability.