Our professional staff successfully services both prime and sub-prime loans while maintaining positive customer relationships and protecting your public image.

Automotive Finance Support

The Right Outsourcing Choice

Let Vital Outsourcing Services function as your Automotive Finance Collection Department for both Early Stage and Late Stage accounts. Our professional staff successfully services both prime and sub-prime loans while maintaining positive customer relationships and protecting your public image. VOS’ goal is to improve your profitability and raise your current service and performance standards.

VOS skip tracing is second to none which makes connecting with your customers one of our best talents. We utilize the latest technology and highly trained representatives to locate previously “unreachable” customers. The result is improved effectiveness of automated letters and increased contact rates. This strategy minimizes delinquency rolls by maximizing Right Party Contacts (“RPC”) which is our core competency to increasing your bottom line.

Your off-site VOS Collection team is an ideal disaster recovery partner. In the event of tornado, hurricane or other events that disrupt production, VOS is available immediately to support a seamless transition for your customers, preventing disruption of servicing and ultimately saving you money.

Spotlight Features and Benefits:

  • Dedicated and experienced automotive finance staff
  • Call recording, scorecard rating and Prime Time Calling with 2-3 day follow-up (Early Stage)
  • Skip-tracing loop corrects bad phone numbers, increases RPC and minimizes delinquency rolls and/or whole balance loss exposure
  • Results oriented payment options
  • Automated digital message support programs
  • In-house mail shop and statement integration
  • Exceptional Service Level Agreement delivery

Contact

(678) 578-1020
Give us a call to speak with a Sales Executive to personally discuss how Vital can positively impact your bottom line profitability with our Outsourcing, Recovery and Vendor Risk services.
Our experience and expertise is second to none, and transferable to any industry.