Accounts Receivable Management Services | Vital Solutions
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Improve Cash Flow With End-To-End Accounts Receivable Management Services

Accounts Receivable Management Services to Maximize Debt Recovery

In today’s competitive businesses need to effectively use their existing capital. Optimizing their working capital can deliver more than enhanced operational efficiency. It also offers your business the added liquidity it needs to fund growth, reduce debt levels, lower costs, maximize shareholder returns and even outperform its competitors. With the right provider of accounts receivable management services, you can ace the cashflow challenges and facilitate business growth without focusing solely on your debt collection efforts.

While most businesses have formal accounts receivable policies, not all businesses enforce those policies. To prioritize sales, businesses often extend credit to customers, offer discounts or ignore payment terms if it means winning new sales. However, if the management fails to optimize their working capital, it may lead to poor financial performance. By outsourcing your debt collection needs to the proper accounts receivable management company, it is possible to improve your business’s cash flow and build better customer relationships.

Vital’s end-to-end AR Management services enable your organization to focus its valuable workforce and resources on core accounting tasks rather than on managing collection activities. We provide service levels that exceed industry norms in several KPIs, including Right Party Contact (RPC) rate, Collection Effectiveness Index (CEI), and Account Receivable Turnover Ratio (ART). In addition, our expertise in implementing best practices for optimization helps our clients considerably improve their cash flows and working capital position quickly.

Services We Offer

 

First Party Collections
First-Party Collection

Our practical and compliant first-party accounts receivable management services help maximize revenue with optimum recovery from your delinquent accounts while ensuring a high-quality customer experience. With us as your ARM partner, you can significantly improve your cash flow.

Third Party Collections
Third Party Collections

We are a nationally licensed third-party accounts receivable management company with a proven track record of maximizing your company's debt recovery while delivering a superior customer experience at each interaction. Our customer-centric and compliant approach to ARM can improve cash flow and facilitate business growth.

Digital Solutions
Digital Solutions

As a reputed digital transformation solutions provider, we offer end-to-end digital transformation services to boost operational efficacy using automation, AI, and ML. Our digital solutions can help you minimize operation costs and human errors and automate customer communication in accounts receivable management services.

Customer Service
Customer Service

We offer personalized customer service across all channels to ensure better customer satisfaction, even during the collection phase. As an accounts receivable management company, we deliver multilingual multichannel customer service to help you cater to your customers better.

Industries We Serve

 

Healthcare
Healthcare

As a reputed accounts receivable management company, we offer our healthcare clients a wide range of medical and healthcare ARM functions. We help you recover all your money using a multichannel communication approach while adhering to industry compliances.

FinTech
FinTech

We offer omnichannel AI-driven AR Management services to help our Fintech clients recover their working capital. Our first-party and third-party accounts receivable services are designed to maximize collection for your fintech business.

Commercial
BFSI

The BFSI sector needs to improve its accounts receivable management strategies to enhance its profitability. As a reputed AR Management company, we offer omnichannel and multilingual credit card debt collection solutions for better recovery.

Automotive
Automotive

We cater to the accounts receivable management needs of the automotive sector through compliant first-party and third-party debt collection across different channels while helping them ensure a better customer experience.

Benefits and Features

What Makes Vital Your Account Receivable Management Partner

Experienced Debt Collection Agents
Dedicated And Experienced Workforce

We have a team of experienced accounts receivable management experts who ensure the recovery of every dollar you have earned.

Automated Digital Message Support Programs
Prime Time Calling, Call Recording and Scorecard Rating

With our stringent quality assurance procedure, we can ensure 100% quality assurance, along with call recording and scorecard ratings. In addition, all our communications are compliant with the regulatory standards associated with your industry.

Prime Time Calling
In-House Mail Shop And Statement Integration

With our in-house mail shop, we can send direct mail and automated e-messages to delinquent accounts to ensure faster and more accurate communication that makes our accounts receivable services more effective.

Skip-Tracing
Skip-Tracing

Our skip-tracing technology corrects bad phone numbers, increases right-party contact (RPC), and minimizes delinquency rolls. As a part of our accounts receivable management services, this technology can also help us increase your bottom line.

Quality Assurance
Results-Oriented Payment Options

As an accounts receivable management company with 20+ years of experience, we offer dynamic self-cure and web-based payment solutions to enable your customers to quickly and easily make guaranteed payments.

Results-Oriented Payment Options
Automated Digital Message Support Programs

Our standard accounts receivable management services include sending automated messages and notices to your delinquent customers as warranted. By increasing right party contact (RPC) through skip-tracing, we can increase the effectiveness of these emails and improve your bottom line.

We Would Be Happy To Provide You With More Information

Revenue Cycle Management

Frequently Asked Questions

How do we send our customer to Collections?

Suppose the invoice is 90 days past due. In that case, you can provide Accounts Receivable (AR) along with your due diligence attempts to your customer with a request from your accounts manager to initiate the collections process. The customer will receive a letter informing them they have 30 days to pay before the accounts is turned over to any third-party collection agency. After 30 days, if the invoice remains unpaid, the customer will receive another letter stating that their accounts has been officially turned over to collections.

What are the key benefits of outsourcing accounts receivable management services to us?

When you outsource accounts receivable services to a reputable ARM company, you can ensure a superior customer experience while also streamlining your collection efforts and maximizing recovery the compliant way. It will also help you offer better customer satisfaction. Vital can help you focus on your core activities and facilitate business growth.

Can you offer the right shoring ability?

Vital has centers in the USA, Jamaica, and the Philippines, enabling us to have onshoring, nearshoring, and offshoring capabilities. Therefore, we can offer you the perfect right-shoring solution for your accounts receivable management services.