Debt Collection And Recovery Services Outsourcing in Philippines
Vital Logo

DEBT COLLECTION AGENCY IN PHILIPPINES FOR MAXIMIZING COLLECTION

Debt Recovery Agency in Philippines to Meet All Your Account Receivable Management Needs

Timely debt recovery is one of the keys to business success, and if you fail to do so, it may lead to diminishing cash flow and financial issues in your business. Therefore, it is wise to hire a debt collection agency in Philippines to start debt collection from an early stage. It will save you a lot of time and money that can be used to improve your core operations. Our debt recovery agency in Cebu, Philippines, can help you recover your delinquent accounts while offering stellar customer service.  

As a Philippines debt collection agency with 20 years of debt collection experience, we can maximize your collection and maintain your relationship with your customers.We are a reputed debt collection agency in Philippines known to offer a wide array of commercial and consumer debt collection services, such as - first-party and 3rd party debt collection services, revenue cycle management, digital solutions, customer service, and much more. With us as your debt collection partner, you can get an improved collection and a higher recovery rate.

Services We Offer

 

Third Party Collections
Third Party Collections

As a nationally licensed third-party debt collection agency in Philippines, we specialize in multilingual multichannel debt recovery services.

First Party Collections
First Party Collections

We also provide first-party debt collection and delinquency management services to our clients in Cebu, Philippines. We integrate with our clients’ teams seamlessly and ensure the highest recovery.

Revenue Cycle Management
Revenue Cycle Management

Our healthcare revenue cycle management services cater to hospitals, medical institutes, and COBs and ensure maximum recovery of every dollar earned through our debt collection agency in Cebu, Philippines.

Digital Solutions
Digital Solutions

We also offer a wide array of digital transformation solutions to aid you in ensuring better collection and customer communication management in this digital-first age.

Customer Service
Customer Service 

Our team of customer-facing agents offers high-quality multilingual multichannel customer service.

Industries We Serve

 

Commercial
Commercial

We are a well-known debt collection agency in Philippines offering various commercial debt recovery services to businesses from various industry verticals in Cebu, Philippines.

FinTech
FinTech

We offer various FinTech debt collection services such as - credit card debt collection, mortgage debt collection, and much more to different FinTech companies in Philippines.

Automotive
Automotive

We offer auto finance debt recovery for various automotive finance companies in and around Cebu, ensuring an improved bottom line along with a superior CX in each touchpoint.

Credit Card
Credit Card

As a debt recovery agency in the Philippines, we offer credit card debt recovery services to our financial industry clients and ensure better customer retention leveraging better CX delivery.

Healthcare
Healthcare

We are a reputed healthcare debt collection agency in Cebu that specializes in healthcare debt recovery services.

Features and Benefits

What Makes Vital Stand Out as A Debt Collection Agency in Cebu, Philippines

Experienced Debt Collection Agents
Experienced Debt Collection Agents

Our skilled team of debt collection experts can ensure 100% recovery and deliver a positive customer experience.

Automated Digital Message Support Programs
Automated Digital Message Support Programs

As a debt collection agency in Cebu, we send automated notices and messages to your delinquent account holders as warranted to ensure faster delivery.

Prime Time Calling 
Prime Time Calling 

At our Philippines debt collection agency, we specialize in prime time calling and 2-3 days’ follow-up for your early-stage business and consumer debt collection services.

Skip-Tracing
Skip-Tracing

Our skip-tracing technology helps us correct bad phone numbers, improve right party contact (RPC), and reduce delinquency rolls. This capability allows us to boost your bottom line.  

Quality Assurance
Quality Assurance

We ensure 100% quality assurance, complete with call recording and scorecard ratings with our stringent quality assurance. We adhere to the highest quality standards, compliances, and regulatory standards.

Results-Oriented Payment Options
Results-Oriented Payment Options

Our self-cure and web-based payment solutions help your customers make timely, convenient payments in guaranteed forms. It eliminates the administrative charges associated.

Onshore (USA)

Get the best quality customer service and 1st party and 3rd party debt collection services by outsourcing to our onshore delivery center in the US.

Offshore (Philippines)

Gain cost advantage with high-quality debt collection and customer service outsourcing to our offshore Philippines center.

Nearshore (Jamaica)

Leverage cost and quality benefits by outsourcing your debt collection and customer service to our nearshore delivery center in Jamaica.

Let’s Start a Conversation

Revenue Cycle Management

Cebu, Philippines

7th Floor, Robinson's Cybergate Cebu, Fuente Osmeña, Don Gil Garcia St, Cebu City, 6000, Philippines