Medical Debt Collection


Medical Debt Collection for Maximizing Your Healthcare Revenue Generation

The medical sector has grown significantly over the past few years. However, so has medical debts. Modern technology has the answer when it comes to creating smooth payment collections. Customers are likely to pay bills on time when supported by quality service. A professional medical debt collection agency will work with consumers to ensure smooth collection. The debt collection team ensures proper revenue flow management with the latest tech tools for payment, excellent customer service, smooth payment options, and an easy payment process.

At Vital Solutions, as a leading medical debt collection company, we provide comprehensive collection services for hospitals and medical organizations. Our long-term experience in medical debt collection helps maximize the cash flow. We value mutual respect, transparency, and compliance as a part of the process. Our combined efforts with a complete focus on fulfillment, ingenuity, and teamwork give us a competitive advantage over others.

Our company understands the significance of the medical profession and how medical debt can affect them. As medical debt collection is complicated, our firm emphasizes innovation and modernized processes so that every client may grow and scale to expand. Team Vital Solutions guarantee unmatched collection services utilizing state-of-the-art collection tools.

Our Services


Customer Service

Enhance your CX delivery with our omnichannel and multilingual customer service. We ensure superior quality customer service across touchpoints by meeting your patients' needs and expectations.


First party Collection

We offer timely and compliant first-party collection services to maximize revenue. In addition, we ensure optimal recovery from delinquent accounts. Our patient-focused and compliant approach can significantly increase cash flow and boost CX delivery.


Digital Solution

Being a popular digital transformation solutions provider, we offer integrated digital transformation services to improve operational efficiency using automation, ML, and AI. Our digital solutions help minimize operational costs and human errors while improving patient communication and collection performance.



We provide revenue cycle management services to help healthcare providers recover all their earned dollars. With us as your RCM partner, you can ensure error-free claims and maximum recovery of your hard-earned revenue.

Benefits and Features

What makes businesses partner with our medical debt collection agency?

B2B Debt Collection Agents

Experienced Collection Staff

Our dedicated staff ensures a complete medical debt collection as a part of the debt recovery process. We have a team of motivated individuals trained to ensure that all stages of debt collection are executed seamlessly.

Automated Digital Message Support

Commitment to Patient Experience

The team ensures flawless patient experience by experienced professionals during the collection phase. This increases the retention rate and helps you earn customer loyalty.

Prime Time Calling

Minimal Denial Rate

Our impeccable claim processing and submission often lead to approval on the first attempt. This significantly minimizes the denial rate.


Quality Assurance

Our company ensures 100% quality assurance through the representative scorecard, monitoring, and call recording. In addition, our quality assurance software ensures 100% call audit and real-time feedback.

Quality Assurance

Automated Digital Message Support

Our standard medical debt collection services involve sending automated notices and messages to the patient. It often results in fast claim processing and better accounts receivable management.

Results-Oriented Payment

Result-Oriented Payment Options

We run dynamic self-cure and web-based payment solutions and enable your patients to quickly and easily make guaranteed payments.

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    Frequently Asked Questions

    The best way medical debt collection agencies recommend to bring down the collection cost is by providing multiple payment processes. A collection agency will provide functionalities like automated payments, account updater, and account verification services which reduce collection costs.

    Our healthcare debt collection agency is compliant with HIPAA. The purpose of HIPAA is to prevent anyone from abusing personal health information. We utilize technology that prevents fraud and identity theft. In addition, we ensure that all consumer information stays protected.

    Many tools, strategies, and methodologies have been developed to enhance the medical debt collection process. These technologies help achieve continuous and incremental improvement of existing processes. Apart from these technologies, our firm emphasizes AI and machine learning to boost the collection process.