About Us - Vital Solutions

Welcome To Vital Solutions

Vital Solutions, Inc. (“Vital”) is a well-known Accounts Receivable Management company in the US. A Fusion Group company, we work nationwide in all time zones. Based in Atlanta, Georgia, Vital offers customized outsourcing solutions for several industries. We offer specialized programs in the Automotive Finance, Credit Card, and healthcare industries. We also provide contingency collections programs to FinTech Companies, commercial, and other industries. Besides collection services, also offer lettering and statement services via a licensing agreement with a multi-purpose, vertically integrated print and mail shop.

We provide these services through two wholly-owned operating subsidiaries. Vital Outsourcing Services, Inc. performs First Party debt recovery and Delinquency Management Services. On the other hand, Vital Recovery Services, LLC is a fully licensed, national, third-party collection agency that offers bad debt recovery and skip-tracing services. We operate on a flexible schedule so that we are available to service your customers during prime-time work hours.

A Multichannel And Compliant Approach To Debt Collection And Recovery

Providing an Inclusive Financial Service.

SUCCESS THE RIGHT WAY

01.

Mission

To deliver the highest level of performance by continually investing in people, processes, compliance, and infrastructure.

02.

Vision

Vital aims to be the pioneer of change in the shared services industry and pave the way for impeccable customer service, growth-oriented business association, focused technological innovation

03.

Values

Integrity and empathy are two of our core values. As a global company with a local approach, we prioritize unity in diversity and provide equal opportunities to everyone associated with Vital through our internal initiatives and inclusive hiring process.

Projects completed
100+

Clients

Experienced people
300+

Experienced Agents

Years experience in business
155+

Years of Experienced

Business & consulting awards
$5

Billion in Annual Placements

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