Trends That Make Digital Debt Collections a Necessity
Household debts are at an all-time high, delinquencies have skyrocketed, and more and more people...
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Shifting Demographics of Debt: Collection Practices to Recover Debt From Millennials
The millennial generation, which includes young people born between 1980 and 1995, is the largest...
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Is Your Third-party Debt Collection Partner Compatible with FDCPA? Find Out NOW!
Currently, consumers are up to their eyeballs in debt and often have multiple creditors knocking on...
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Differences Between First Party and Third Party Collection Services
Understanding the fundamental difference between first-party and third-party collection services...
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The Role of Empathy in the Debt Collection
Consumers think that empathy in debt collection is an essential aspect. But unfortunately, it's...
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A Detailed Insight on Fair Debt Collection Practices Act (FDCPA)
Debt collection is a comprehensive process. Financial organizations that collect and process...
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Why Is Customer Experience The Key to Scaling Revenue Growth?
There's nothing to be surprised about the customer experience being significant. Businesses that...
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Are You Taking the Right Approach When Transforming Healthcare CX?
Did you know that healthcare organizations and consumer businesses are fundamentally different?...
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How to Choose the Right Healthcare Revenue Cycle Management Partner?
The revenue cycle management process is one of the most challenging mechanisms for healthcare...
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Why is it Important to Choose a PCI DSS Certified Call Center?
The Payment Card Industry Data Security Standard (PCI DSS) is a widely accepted set of policies and...
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