Trends That Make Digital Debt Collections a Necessity
Household debts are at an all-time high, delinquencies have skyrocketed, and more and more people...
Read moreShifting Demographics of Debt: Collection Practices to Recover Debt From Millennials
The millennial generation, which includes young people born between 1980 and 1995, is the largest...
Read moreIs Your Third-party Debt Collection Partner Compatible with FDCPA? Find Out NOW!
Currently, consumers are up to their eyeballs in debt and often have multiple creditors knocking on...
Read moreDifferences Between First Party and Third Party Collection Services
Understanding the fundamental difference between first-party and third-party collection services...
Read moreThe Role of Empathy in the Debt Collection
Consumers think that empathy in debt collection is an essential aspect. But unfortunately, it's...
Read moreA Detailed Insight on Fair Debt Collection Practices Act (FDCPA)
Debt collection is a comprehensive process. Financial organizations that collect and process...
Read moreWhy Is Customer Experience The Key to Scaling Revenue Growth?
There's nothing to be surprised about the customer experience being significant. Businesses that...
Read moreAre You Taking the Right Approach When Transforming Healthcare CX?
Did you know that healthcare organizations and consumer businesses are fundamentally different?...
Read moreHow to Choose the Right Healthcare Revenue Cycle Management Partner?
The revenue cycle management process is one of the most challenging mechanisms for healthcare...
Read moreWhy is it Important to Choose a PCI DSS Certified Call Center?
The Payment Card Industry Data Security Standard (PCI DSS) is a widely accepted set of policies and...
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