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Author: Martha Bancroft

Trends That Make Digital Debt Collections a Necessity

Author Martha BancroftPosted on March 21, 2023March 21, 2023Categories Customer ServiceTags Debt collection agency, Digital debt collection, third party debt collection agencyLeave a comment on Trends That Make Digital Debt Collections a Necessity

Shifting Demographics of Debt: Collection Practices to Recover Debt From Millennials

Shifting Demographics of Debt: Collection Practices to Recover Debt From Millennials
Author Martha BancroftPosted on March 9, 2023March 9, 2023Categories Debt CollectionTags MillennialsLeave a comment on Shifting Demographics of Debt: Collection Practices to Recover Debt From Millennials

Differences Between First Party and Third Party Collection Services

Differences Between First Party and Third Party Collection Services
Author Martha BancroftPosted on January 10, 2023Categories Debt CollectionTags First Party and Third Party CollectionLeave a comment on Differences Between First Party and Third Party Collection Services

The Role of Empathy in the Debt Collection

The Role of Empathy in the Debt Collection
Author Martha BancroftPosted on January 10, 2023January 10, 2023Categories Debt CollectionTags Debt Collection, Empathy in the Debt CollectionLeave a comment on The Role of Empathy in the Debt Collection

A Detailed Insight on Fair Debt Collection Practices Act (FDCPA)

A Detailed Insight on Fair Debt Collection Practices Act (FDCPA)
Author Martha BancroftPosted on November 29, 2022November 29, 2022Categories ComplianceTags Fair Debt Collection Practices Act, FDCPALeave a comment on A Detailed Insight on Fair Debt Collection Practices Act (FDCPA)

Why Is Customer Experience The Key to Scaling Revenue Growth?

Why Is Customer Experience The Key to Scaling Revenue Growth?
Author Martha BancroftPosted on November 18, 2022November 25, 2022Categories Customer ServiceTags Customer Experience, Customer ServiceLeave a comment on Why Is Customer Experience The Key to Scaling Revenue Growth?

Are You Taking the Right Approach When Transforming Healthcare CX?

Are You Taking the Right Approach When Transforming Healthcare CX?
Author Martha BancroftPosted on November 14, 2022January 3, 2023Categories HealthcareTags Customer Service Experience, Medical CollectionLeave a comment on Are You Taking the Right Approach When Transforming Healthcare CX?

How to Choose the Right Healthcare Revenue Cycle Management Partner?

How to Choose the Right Healthcare Revenue Cycle Management Partner?
Author Martha BancroftPosted on October 25, 2022Categories RCMTags Healthcare Revenue Cycle Management, RCM service providerLeave a comment on How to Choose the Right Healthcare Revenue Cycle Management Partner?

Right Shore Call Center Outsourcing – Choose Right Location

Right Shore Call Center Outsourcing – Choose Right Location
Author Martha BancroftPosted on October 7, 2022January 3, 2023Categories Call CenterTags Call Center Outsourcing, Right Shore Call CenterLeave a comment on Right Shore Call Center Outsourcing – Choose Right Location

Healthcare Providers: How to Improve Patient Collections

Healthcare Providers: How to Improve Patient Collections
Author Martha BancroftPosted on September 30, 2022January 3, 2023Categories RCMTags Patient Collections, patient payment collections, Revenue Cycle ManagementLeave a comment on Healthcare Providers: How to Improve Patient Collections

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Recent Posts

  • Trends That Make Digital Debt Collections a Necessity
  • Shifting Demographics of Debt: Collection Practices to Recover Debt From Millennials
  • Is Your Third-party Debt Collection Partner Compatible with FDCPA? Find Out NOW!
  • Differences Between First Party and Third Party Collection Services
  • The Role of Empathy in the Debt Collection

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